Privacy Policy - ZooMix

1. Non-personal Information which is information that does not identify you and cannot be used to contact you personally. This may include information such as your age range, ZIP/postal code, non-precise geolocation (for example your city), and gender.

It may also include information about your device such as your device ID, Internet Protocol (IP) address, and device hardware or software information.

Non-personal information may also include Usage Data such as actions you take in the game, play time, progress, scores, achievements, and general gameplay statistics.

When you download and play ZooMix, we do not require you to provide personal information and we do not collect personal information except in the following case:

• If a parent or user contacts us via email for support, we may collect the email address solely for the purpose of responding to the support request.

Non-personal information may be used for administrative, analytical, research, optimization, and security purposes. Specifically, it may be used to:

• Track game usage to improve gameplay experience
• Compile gameplay statistics
• Detect cheating, fraud, or security issues
• Determine applicable legal jurisdictions
• Provide internal analytics and contextual (non-behavioral) advertising

ZooMix complies with the Children's Online Privacy Protection Act (COPPA).

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will delete it immediately.

If a user submits a support request, we may receive the user's email address and any information included in the request. This information is used solely for customer support and internal operations as permitted under COPPA rules.

Parents who believe their child has submitted personal information may contact us and request its deletion.

The game may collect anonymous device identifiers for gameplay functionality, analytics, and security purposes. This information is not connected to personal identity.

Some versions of the game may offer optional in-game purchases handled through third-party platforms. Parents can disable in-app purchases through device settings.

If you are between the ages of 13 and 18, please obtain parental permission before providing personal information.

This Privacy Policy may be updated from time to time. Changes will be reflected on this page so users remain informed about what information may be collected and how it may be used.

Last updated: 2026